How can we help?
Search the help center or reach our team.
Set up your agency, branding and domain.
Search, book and send branded vouchers.
Top up via Stripe or approved bank transfer.
Connect a custom domain with SSL.
Frequently asked
Why can't I see the provider name?+
We are the single wholesaler. Suppliers stay anonymous and you always see the cheapest available result β provider identity is hidden by design.
How do I pay the platform?+
Only two ways: Stripe (PaymentIntents on our branded hosted page) or approved bank transfer with a unique reference code. Both top up your prepaid wallet.
Does the customer's money reach Travel Globus?+
No. The customer pays your agency directly. You only pay us the NET (provider cost + platform markup) from your wallet. Your markup stays with you.
Can I add my own payment & mail providers?+
Yes. Activate any provider from the admin catalog and enter your own credentials. Customer payments and emails go through your own accounts.